Cancellation & Refund Policy
Thank you for choosing TradeWithPrakhar.com for your trading education and advisory services. We are committed to providing high-quality content and personalized support to help you achieve your investment goals. Please carefully review our Cancellation and Refund policy below:
1. Cancellation of Services
- Once you purchase a service, such as a live session, recorded content, or a subscription, your access to the service will begin promptly.
- If you wish to cancel your subscription or service, you must notify us before the service has been accessed or delivered.
- For recurring subscriptions, cancellation must be done prior to the next billing cycle to avoid being charged for the next period.
2. Refund Policy
- Due to the digital nature of our services (live sessions, webinars, recorded content, etc.), we do not offer refunds once the content has been delivered or accessed.
- If you experience technical difficulties preventing access to the content or services you have purchased, please contact our support team immediately. We will make every effort to resolve the issue. If we are unable to resolve the issue within a reasonable timeframe, we may offer a partial or full refund at our discretion.
- For courses, consultations, or services not yet accessed (e.g., if you haven’t logged into a live session or downloaded a recorded session), a refund may be processed at our discretion.
3. Refund Process
- If you believe you are entitled to a refund based on a technical issue or service failure, please contact us within 7 days of the issue. Be sure to provide relevant details, including your account information and a description of the problem.
- Refunds, if approved, will be issued to the original method of payment used during purchase. Please allow up to 14 business days for the refund to be processed and reflected in your account.
4. Exchange Policy
- As our services are digital, we do not offer exchanges for different products or services once the initial purchase is made.
- If you have purchased a service that you no longer wish to use, please contact our support team, and we will do our best to accommodate your request, though it is subject to our discretion.
5. Contact Us for Assistance If you need help with a cancellation request or have questions regarding our refund policy, please contact our customer support team at:
Email: tradewithprakha@gmail.com
Phone:+91-9876543210
Support Hours: MON-SAT (10AM to 5PM)
We appreciate your understanding, and thank you for choosing TradeWithPrakhar.com to guide your trading journey.
Note: By using our services, you agree to the terms outlined in this Cancellation and Refund Policy.
